Privacy Policy
Last updated: January 2026
Induscoat ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website induscoat.ca and use our industrial solutions services. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
01.Information We Collect
We collect information that you provide directly to us when you fill out our contact form, request a quote, or communicate with us by email or phone. This may include: your full name, email address, phone number, company name, sector of interest, service required, and any message content you choose to share. We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and referral URLs, through standard server logs.
02.How We Use Your Information
We use the information we collect to: respond to your inquiries and provide the industrial solutions, quotes, and technical advice you request; communicate with you about projects, services, and updates; improve our website, services, and user experience; comply with legal obligations and protect our rights. We do not sell, rent, or trade your personal information to third parties. Your information is used solely for the purposes described in this policy.
03.How We Share Your Information
We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as hosting providers, email service providers, and analytics tools), provided they agree to keep this information confidential. We may also disclose your information when required by law, court order, or government regulation, or to protect our legal rights. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
04.Cookies and Tracking Technologies
Our website uses cookies that are essential to site operation, including cookie consent storage. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly without them. We do not use advertising cookies, commercial tracking cookies, or third-party session recording tools.
05.Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
06.Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, we securely delete or anonymize your personal data.
07.Your Privacy Rights
Under Canadian and Quebec privacy laws, you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information (subject to legal exceptions); withdraw consent to the collection, use, or disclosure of your information; and object to or restrict certain processing of your data. To exercise any of these rights, please contact us using the information provided below.
08.International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
09.Children's Privacy
Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us immediately so we can delete it.
10.Canadian Privacy Law (PIPEDA) — Consent and Rights
As a Canadian business, Induscoat complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). When you submit our contact form, you must check a consent checkbox confirming that you agree to the collection and use of your personal information for the purpose of responding to your inquiry. Your consent is free, informed, specific, and revocable. You may withdraw consent, request access to, correction of, or deletion of your personal information at any time by emailing contact@induscoat.ca. We designate a Privacy Officer responsible for compliance; requests are processed within 30 days. We do not sell personal information, do not use it for automated decision-making, and do not transfer it outside Canada without appropriate safeguards.
11.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.